Building Trust in the Workplace

(The Foundation for Successful Relationships)

This program is designed to provide the tools and in-depth understanding needed to address the critical issues of: lack of trust, building trust, sustaining and restoring trust in the workplace today.

In addition to technology, innovation, globalization and inter-generational dynamics, lack of trust is one of the most powerful forces driving businesses today.
As trust is the foundation for high performance and sustainability, building and regaining it should be a high priority for every organizational leader and manager.
This program focuses on structural (organizational) and interpersonal factors that contribute to establishing and maintaining trust. It explores not only the mindsets that promote trust – but the organizational and individual behaviors that embody it.

MODULES

Defining Trust
The business case for trust in the workplace – The high cost of low trust
Trust Assessment
Using the trust inventory assessment tool.
The Fundamental Role Belief Systems Play in Trust
The Role of Communication in Trust
Training Mindsets for Trust. How we demonstrate trust and how we erode it
Generational Dynamics and the Trust Factor
Restoring Trust
The steps that contribute to rebuilding workplace relationships

Program Format & Audience

The program is designed as a 2-day format but can be expanded or modified to meet organizational needs.
The program can be tailored to several audiences within the organization:
Senior managers, organizational change leaders, organization development specialists, human resources and training leaders.
All managers and staff level. The emphasis here is placed on the interpersonal behaviors and actions that contribute to creating relationships and environments based on trust.

PARTICIPANTS TAKE AWAY

A broader definition and understanding of trust
An ability to identify the current levels of interpersonal and organizational trust within their workplace
Greater capacity to assess the critical issues in the organization (team or relationships) that are related to trust and how to approach them
Enhanced ability to recognize the communication systems that contribute to building trust
An increased willingness to confront barriers to trust
Improved skills in the understanding the behaviors that convey and demonstrate trust