October 20, 2015

8 Ways to Decrease Organizational Fear

 “The fantasy about organizational life is that people will behave in logical, unemotional and well-organized ways. It’s as though the boxes on the organizational charts are designed to keep the messiness of reality, people and emotions away from work.”    Dan Oestrich and Kathleen Ryan, co-authors, Driving Fear from The Workplace.  How is it that with so-called flattened hierarchies, employee engagement […]
September 23, 2015

Changing How You Work: Using the E+R=O Formula

“Freedom is the ability to pause between the stimulus and the response.” Rollo May Beware of quick fix formulas! The E + R = O (EVENT + RESPONSE = OUTCOME) formula, which we picked up on from Jack Canfield’s – The Success Principles How to Get From Where You Are to Where You Want to Be, is an effective, practical and […]
September 1, 2015

Cynicism – The Price We All Pay

“Cynicism is an unproductive reaction to disappointment. It springs from the helplessness people feel when they are disappointed by others and allow themselves to become detached observers rather than active participants. It carries with it a sense of entitlement that says, “You have disappointed me therefore  my cynicism is justified.”        Jamie & Maren Showkeir  Have you become a cynic?  If so, […]
August 25, 2015

The Voice In Your Head – What’s Your Workplace Narrative?

You have a mental dialogue going on in your head that never stops. It just keeps going and going. Have you ever wondered why it talks in there? How does it decide what to say and when to say it? How much of it turns out to be true?                          […]
August 18, 2015

Anxiety & the Quest for Certainty

 “The quest for certainty blocks the search for meaning. Uncertainty is the very condition that impels us to unfold our powers.”    Erich Fromm Most of us would agree that whatever we do, we cannot predict the future. Yet, many of us spend an inordinate amount of time trying to control the uncontrollable.  This is a waste of our time and although […]
June 11, 2015

Self Talk – Are You Judging or Coaching?

I once heard someone say that if we overheard a conversation at the next table in a restaurant with people talking to each other the way we talk to ourselves – we’d get up and leave.  Know what I mean?  This statement has stayed with me for a long time, especially when I am judging myself harshly or listening to […]
June 11, 2015

How Emotions Shape Decision Making

Since this piece was first published in 2012, it’s been in the top 5 of viewed articles every day. Clearly – the head vs. heart conflict is very much alive.  There is little disagreement that effective decision-making is one of the most important tasks we have in every part of life. If we were to take a survey in the […]
January 26, 2015

The "Management Model" You Can’t Manage Without – Part 1

In his book, Your Brain at Work, author David Rock gave organizational leaders an essential model for understanding human dynamics at work.  Forget the “toolkit.”  This model is the foundation that holds everything affecting performance in place. Leaders and co-workers entering the brave new world of business in the 21st century who ignore this knowledge face a serious uphill climb.  […]
January 11, 2015

The 8 Enablers of JOY ~The Emotions Series

When was the last time you experienced joy? To answer the question it helps to remember what joy feels like in your body. Like all other emotions, joy has its own unique biological signature. We memorize emotions in our bodies.  With those emotions we experience less often, we may have to work a little harder to recall how they felt.  […]