June 11, 2016

The 5 Habits of an Empathetic Communicator

How we respond to others is largely a function of habit. Many small, repetitive, automatic responses that grow over a long period of time form habits. Mostly, these reactions are outside of our conscious awareness. They’re built on foundations formed by our beliefs, and in most cases, they stayed fixed, usually reinforcing old beliefs and naturally – old habits. Charles […]
February 11, 2016

Why Neuroscience Should Change the Way We Work

Most organizations and their leaders take pride in updating their systems with the latest technology and equipment. They devote significant resources to ensure their employees are using state of the art processes and materials. Most organizational leaders would agree that without constant upgrades, they would be trying to achieve success with their hands tied behind their backs. That’s why it […]
February 4, 2016

Can I Trust You?

Trust is a fragile and complex thing. It’s a dynamic process  made up of our thoughts, beliefs, values, feelings and most important – our actions. It is often indefinable, highly personal and mostly an unconscious process that governs the why and how of what we do. Although trust, at all levels, appears to be at an all time low – […]
January 11, 2016

11 Ways to Be More Mindful in Your Work Relationships

Do you know about the marshmallow test? No, it’s not about seeing how many marshmallows you can toast and eat by the fire. It’s the classic Marshmallow Study conducted in 1968 at Stanford University by clinical psychologist Walter Mischel that became one of the longest running experiments in psychology. The initial study examined 600 children to see how they would […]
January 7, 2016

Being Fully Present to Others

In how much of our communication with others are we fully there? If you ask what people want from most of their communication, many will say more clarity, better understanding, greater honesty – maybe even love? Underneath it all, what we really long for are deeper, more meaningful connections with others.  Even when we’re not aware of consciously seeking it, […]
December 3, 2015

What Does it Mean to Live in the Age of Empathy?

If we are living in a so-called Age of Empathy – what does that mean? What does it mean for an individual, a co-worker, an employer, a neighbor, a city or a world society to live with empathy in the face of such harsh daily realities?  What will we do differently in our personal and social lives? What kind of […]
October 31, 2015

The 3 R’s of Leadership ~ Reflection, Relationships & Resiliency

I’ve often written about the slow death of the authoritarian leader – envisioning the demise of command and control thinking as the prevailing force in organizational life. It is slow going – isn’t it?  At least it feels that way to me – even as an “observer” in my role as a consultant. The power issue hangs over us.  Although […]
October 18, 2015

A Deeper Look into our Mental Narratives

No one can harm you , not even your own worst enemy, as much as your own mind untrained. And no one can help you, not even your most loving mother and father, as much as your own mind well-trained. The Buddha Before we begin, let me ask you an important question – what makes your world? I know it’s a […]
September 24, 2015

Patience = Peace of Mind

Developing more patience has been a long-time personal pursuit. There’s no formula I can recommend. It takes diligence. It takes commitment. It takes attention. Mostly it takes remembering. Lately, I noticed I’ve been sliding back into some old habits of impatience. On closer examination, they’re predictable. I’ve often written about the power of patience because I have experienced that impatience […]