July 8, 2010

What Do You REALLY Want? 9 Steps to Achieving Better Outcomes

“Would you tell me, please, which way I ought to go from here?” “That depends a good deal on where you want to get to,” said the Cat. “I don’t much care where -” said Alice. “Then it doesn’t matter which way you go,” said the Cat Working with clients we often find the question – what do you really […]
June 24, 2010

Is Self-Deception Keeping You in the Box?

Have you ever wondered if there was a missing ingredient that could improve your relationships – in the workplace and beyond? Well, it wasn’t until we came across the book, Leadership and Self-Deception: Getting out of the Box, written by The Arbinger Institute, that we were able to put our finger on an important part of the puzzle.  – Self […]
June 10, 2010

Self Talk – Are You Judging or Coaching?

I once heard someone say that if we overheard a conversation at the next table in a restaurant with people talking to each other the way we talk to ourselves – we’d get up and leave.  Know what I mean? This statement has stayed with me for a long time, especially when I am judging myself harshly or listening to […]
June 3, 2010

Beyond Anger Management – You and Your Anger

“The beliefs we have about anger and the interpretation we give to the experience are as important to its understanding as anything intrinsic to the emotion itself.” Carol Tavris   Anger: The Misunderstood Emotion Anger has been called the “misunderstood emotion.”  Why is that? Seems like we know everything there is to know about anger, don’t we?  While there still is […]
March 4, 2010

The Starting Point for Empathy is You

The Starting Point for Empathy is  YOU   In this series of articles examining empathy, we’ve explored some reasons to consciously act on developing our empathic skills.  In Becoming More Empathic  we looked at some of the ways to remove the obstacles we create in responding empathetically to others.  In this post, we’re going to focus on the most important part of the […]
February 25, 2010

Becoming More Empathetic – (Bringing Down Some of the Barriers)

Most scientists agree that we are born to cooperate with others. In other words, we are born to be more “WE”  than “ME.”  Sometimes we wonder. The mounting research continues to paint a much rosier and more positive picture at least for the potential of a kinder, gentler workplace, society and planet. According to Dr. Thomas Tomasello, author of “Why We […]
February 11, 2010

WHO DO YOU TRUST? And Why It Matters

“Trust is a delicate property of human relationships. It is influenced far more by actions than words. It takes a long time to build, but it can be destroyed very quickly. Even a single action – perhaps misunderstood – can have powerful effects.”   Douglas McGregor, author of the business classic, The Human Side of Enterprise The Wharton School of Business published […]
February 4, 2010

Can I Trust You?

Trust is a fragile and complex thing. It’s a dynamic process  made up of our thoughts, beliefs, values, feelings and most important – our actions. It is often indefinable, highly personal and mostly an unconscious process that governs the why and how of what we do. Although trust, at all levels, appears to be at an all time low – […]
January 7, 2010

Intelligent Emotions – at Work

“Hardwired to connect with each other, we do so through emotions. Our brains, bodies and minds are inseparable from the emotions that animate them. Emotions are at the nexus of thought and action, of self and other, of person and environment.”  Diana Fosha, Daniel Siegel & Marion Solomon, The Healing Power of Emotions Driven by major advances in neuroscience in […]