February 3, 2011

Leadership and Emotional Contagion

“Employees are not emotional islands. Rather, they continuously spread their own moods and receive and are influenced by others’ moods. When they work in groups, they literally can catch each others’ emotions like viruses, a phenomenon known as emotional contagion.” Wharton @ Work, University of Pennsylvania In the past decade, there has been an important finding in neuroscience that should […]
January 13, 2011

The Language We Use in the Workplace

 “I can remember many conversations at work where former bosses would start to pull out the war metaphors—“This is a life and death struggle,” “We are in a battle for our very existence,” and “This is all out war.” The only problem was that it wasn’t actually war—it was computer software, TV news and corporate training videos.                                  Bob Rosner, Today’s Workplace […]
October 28, 2010

There is Nothing Soft about "Soft Skills"

 Ever since I began to work in the business world, the term “soft skills” always felt off to me. The more I come to appreciate the complexity of human dynamics, the more off it feels. In my experience, there is nothing soft or easy about mastering people skills. In fact, when I look around, especially in the workplace, clear and effective […]
October 14, 2010

FEAR in the Workplace

“Fear is an aggressive predator of joy and creativity in the workplace.” Terence Deal & M.K. Key The price tag on fear is high – for business and our own well-being. Emotional contagion is real. Fear is catchy. Old fears get easily activated. The way we talk to ourselves is a critically important factor in how we activate our fears. External […]
October 7, 2010

Why is Conflict So Hard? How to Manage it More Productively

Despite the worn-out demands that the workplace is no place for “”personal feelings,” people bring all of their unresolved emotional baggage to work – and there is little we can do about that. Outmoded collective beliefs that endure like – work life and personal life should be separate – speak to a lack of knowledge about the new science  of emotions […]
September 30, 2010

Do “Sensitive” Men Get Overlooked in Business?

Let’s face it, there isn’t much written about “nice” guys and “sensitive” men in the workplace. One of the rare articles exploring ideas about your “atypical” workplace male was explored in the Harvard Business Review article, “Sensitive Men: It’s Your Glass Ceiling,” by Andrew O’Connell. The article raised some interesting questions and assumptions that present a starting point for the […]
September 23, 2010

Changing How You Work: Using the E+R=O Formula

“Freedom is the ability to pause between the stimulus and the response.” Rollo May Beware of quick fix formulas! The E + R = O (EVENT + RESPONSE = OUTCOME) formula, which we picked up on from Jack Canfield’s – The Success Principles How to Get From Where You Are to Where You Want to Be, is an effective, practical and […]
September 16, 2010

Creating a WE vs. ME Workplace

“The power of an organization is the capacity generated by relationships. Positive or negative organizational energy is determined by the quality of relationships. Those who relate through coercion, or in disregard of others, create negative energy. Those who are open to others and who see others in their fullness create positive energy.”    Margaret Wheatley, Leadership from the New Science Do […]
September 1, 2010

Cynicism – The Price We All Pay

“Cynicism is an unproductive reaction to disappointment. It springs from the helplessness people feel when they are disappointed by others and allow themselves to become detached observers rather than active participants. It carries with it a sense of entitlement that says, “You have disappointed me therefore  my cynicism is justified.”        Jamie & Maren Showkeir    Have you become a cynic?  If […]