October 4, 2012

Impatience and Frustration ~ From the Emotions Series

‘We never live; we are always in the expectation of living.’~ Voltaire  Pick an emotion – any emotion that characterizes how you feel during your workday. When you become aware of what you feel while you work, which emotion do you experience most often? Impatience.  Frustration.  That’s what most people I work with choose.  If you were able to select […]
April 28, 2011

Why Do We Have To “Promote” Kindness at Work?

 “I now realize I have been working with my eyes closed. I appreciate even more a professor with whom I work occasionally: he always makes the point that leaders, managers — everyone in fact — should never underestimate the importance of kindness at work.” Gill Corkindale, Harvard Business Review Recently an article by Harvard Business Review (HBR) author, Gill Corkindale,  “The Importance […]
April 21, 2011

Emotional Baggage at Work

“Other things may change us, but we start and end with family.” Anthony Brandt We all bring it – we all have it. It is a matter of degree – and awareness. In every interaction we have at work, we bring the dynamics of our families, culture, generation and gender with us.  The first problem is that most of us […]
March 21, 2011

Fear’s Everywhere: How Are You Managing It?

“Fear does not predict the future: it only tells you that you are afraid.  The trick is to recognize the emotion of fear when it emerges, accept it, discover its source and decide what to do with it.” Jay Uhler   Last week was powerful.  It felt like fear was everywhere. Living in California, I was sensitive to the non-stop […]
January 13, 2011

The Language We Use in the Workplace

 “I can remember many conversations at work where former bosses would start to pull out the war metaphors—“This is a life and death struggle,” “We are in a battle for our very existence,” and “This is all out war.” The only problem was that it wasn’t actually war—it was computer software, TV news and corporate training videos.                                  Bob Rosner, Today’s Workplace […]
September 16, 2010

Creating a WE vs. ME Workplace

“The power of an organization is the capacity generated by relationships. Positive or negative organizational energy is determined by the quality of relationships. Those who relate through coercion, or in disregard of others, create negative energy. Those who are open to others and who see others in their fullness create positive energy.”    Margaret Wheatley, Leadership from the New Science Do […]
June 24, 2010

Is Self-Deception Keeping You in the Box?

Have you ever wondered if there was a missing ingredient that could improve your relationships – in the workplace and beyond? Well, it wasn’t until we came across the book, Leadership and Self-Deception: Getting out of the Box, written by The Arbinger Institute, that we were able to put our finger on an important part of the puzzle.  – Self […]
January 13, 2010

Are You Listening? The Essentials of Real Listening

“Some lucky people seem to have a magic touch when it comes to getting people to buy into their plans, goals and desires. But, in reality, reaching people isn’t magic. It’s an art…and a science.  And it’s easier than you think.”   Mark Goulston, author, Just Listen Yes, we all know that listening is important. It is considered, by broad […]
January 7, 2010

Intelligent Emotions – at Work

“Hardwired to connect with each other, we do so through emotions. Our brains, bodies and minds are inseparable from the emotions that animate them. Emotions are at the nexus of thought and action, of self and other, of person and environment.”  Diana Fosha, Daniel Siegel & Marion Solomon, The Healing Power of Emotions Driven by major advances in neuroscience in […]