December 6, 2012

Resolving Conflict: Going Beyond "Who Started It?"

“When patterns are broken new worlds emerge” Tuli Kuperberg What does a “who dunnit” in a work team have to do with a global conflict, or for that matter, any conflict? Looking at any major conflict one easily sees that they are usually convoluted, long-standing and seemingly intractable.  Working with many team and organizational conflicts one finds many of them to […]
October 4, 2012

Impatience and Frustration ~ From the Emotions Series

‘We never live; we are always in the expectation of living.’~ Voltaire  Pick an emotion – any emotion that characterizes how you feel during your workday. When you become aware of what you feel while you work, which emotion do you experience most often? Impatience.  Frustration.  That’s what most people I work with choose.  If you were able to select […]
March 21, 2011

Fear’s Everywhere: How Are You Managing It?

“Fear does not predict the future: it only tells you that you are afraid.  The trick is to recognize the emotion of fear when it emerges, accept it, discover its source and decide what to do with it.” Jay Uhler   Last week was powerful.  It felt like fear was everywhere. Living in California, I was sensitive to the non-stop […]
January 13, 2011

The Language We Use in the Workplace

 “I can remember many conversations at work where former bosses would start to pull out the war metaphors—“This is a life and death struggle,” “We are in a battle for our very existence,” and “This is all out war.” The only problem was that it wasn’t actually war—it was computer software, TV news and corporate training videos.                                  Bob Rosner, Today’s Workplace […]
September 16, 2010

Creating a WE vs. ME Workplace

“The power of an organization is the capacity generated by relationships. Positive or negative organizational energy is determined by the quality of relationships. Those who relate through coercion, or in disregard of others, create negative energy. Those who are open to others and who see others in their fullness create positive energy.”    Margaret Wheatley, Leadership from the New Science Do […]
June 24, 2010

Is Self-Deception Keeping You in the Box?

Have you ever wondered if there was a missing ingredient that could improve your relationships – in the workplace and beyond? Well, it wasn’t until we came across the book, Leadership and Self-Deception: Getting out of the Box, written by The Arbinger Institute, that we were able to put our finger on an important part of the puzzle.  – Self […]
January 7, 2010

Intelligent Emotions – at Work

“Hardwired to connect with each other, we do so through emotions. Our brains, bodies and minds are inseparable from the emotions that animate them. Emotions are at the nexus of thought and action, of self and other, of person and environment.”  Diana Fosha, Daniel Siegel & Marion Solomon, The Healing Power of Emotions Driven by major advances in neuroscience in […]
December 30, 2009

Being Patient

Is there a more resourceful, useful and enabling emotion than patience? The act of being patient is most definitely behavioral – and it requires skill. But patience is also a feeling state – one with very specific (and beneficial) physiological markers. When we are patient, our mind is relatively clear. It is the opposite of a confused, jumbled state of thoughts. […]