May 13, 2015

Conscious Communication – It’s All About US

Underneath every communication is a feeling. This feeling drives your communication.  How conscious are you of the subtext of your communication and the impact it has on others? Every time we do a seminar or facilitate a meeting, people say they want better communication in the workplace.  What most people are hungry for is communication that is real, honest, clear, concise […]
April 28, 2015

Why Do We Have To “Promote” Kindness at Work?

 “I now realize I have been working with my eyes closed. I appreciate even more a professor with whom I work occasionally: he always makes the point that leaders, managers — everyone in fact — should never underestimate the importance of kindness at work.” Gill Corkindale, Harvard Business Review An article in the Harvard Business Review (HBR) by author Gill Corkindale,  “The […]
March 11, 2015

Envy, Jealousy, Resentment – The “Comparison” Emotions at Work

Every blog has its “hits” – this article is one of those often clicked. At times I wonder though – should I be pleased about this – or concerned? Granted, envy, jealousy and resentment are three very powerful feelings. Even the Bible mentions them. Envy and jealousy  are two of the Seven Deadly Sins, aren’t they?  Even animals display behaviors […]
January 26, 2015

The "Management Model" You Can’t Manage Without – Part 1

In his book, Your Brain at Work, author David Rock gave organizational leaders an essential model for understanding human dynamics at work.  Forget the “toolkit.”  This model is the foundation that holds everything affecting performance in place. Leaders and co-workers entering the brave new world of business in the 21st century who ignore this knowledge face a serious uphill climb.  […]
January 24, 2015

We Need New Models for Workplace Relationships – Part 1

I used to facilitate a three-day seminar I had co-developed for the American Management Association on conflict management. From San Francisco to New York, I heard an endless array of workplace “war stories” over five years.  One woman’s experience remains with me today.  (Sara) was distressed and sought out my advice at the end of the first day of the […]
January 13, 2015

Are You Listening? The Essentials of Real Listening

“Some lucky people seem to have a magic touch when it comes to getting people to buy into their plans, goals and desires. But, in reality, reaching people isn’t magic. It’s an art…and a science.  And it’s easier than you think.”   Mark Goulston, author, Just Listen Yes, we all know that listening is important. It is considered, by broad […]
January 3, 2015

Living in the 4 Rooms of Wellness

This post was inspired by the simple, enduring work by the late author, Rumer Godden whose work has touched many lives with its wisdom. More than ever we understand that life is more than the endless to-do lists and bucket lists we create and then relentlessly pursue to achieve “success.”  As the poet Yeats said, “Life is not a problem to be […]
October 30, 2014

Question The Answers ~ The Importance of Critical Thinking

It strikes me that this is an era of pressing choices – personal and collective.  Conditioned and habituated thinking cannot address the complexities we face. We’re  caught up in old, polarized, binary thinking that is not only an impediment to our growth – but regressive and potentially dangerous.  How do we make complex decisions in the face of such pressure?  […]
October 13, 2014

Why Do So Many People in the Workplace Still Believe that Self-Development is Therapy?

Beliefs are powerful things. They persist even in the face of evidence – even in the light of experience. The world of business – that is, the world of commerce,  is still largely under the impression that feelings have no place in the workplace. In light of what we now know from a wealth of neuroscience – that’s just dead […]