June 11, 2016

The 5 Habits of an Empathetic Communicator

How we respond to others is largely a function of habit. Many small, repetitive, automatic responses that grow over a long period of time form habits. Mostly, these reactions are outside of our conscious awareness. They’re built on foundations formed by our beliefs, and in most cases, they stayed fixed, usually reinforcing old beliefs and naturally – old habits. Charles […]
April 21, 2016

Emotional Baggage at Work

“Other things may change us, but we start and end with family.” Anthony Brandt We all bring it – we all have it. It is a matter of degree – and awareness. In every interaction we have at work, we bring the dynamics of our families, culture, generation and gender with us.  The first problem is that most of us […]
February 11, 2016

Why Neuroscience Should Change the Way We Work

Most organizations and their leaders take pride in updating their systems with the latest technology and equipment. They devote significant resources to ensure their employees are using state of the art processes and materials. Most organizational leaders would agree that without constant upgrades, they would be trying to achieve success with their hands tied behind their backs. That’s why it […]
December 2, 2015

Every Word Has Power (Watching Your Language Can Change the Way You Feel at Work)

“But words are things, and a small drop of ink, Falling like dew, upon a thought, produces That which makes thousands, perhaps millions, think.” ~George Gordon Byron Words are powerful. What we say reflects what we think.  Our spoken word originates in our thought.  Typically, most people don’t think consciously.   Long established habits that have formed hard wired neural networks […]
November 17, 2015

Because I Said So: The Slow Death of Autocratic Leadership

We’re watching it happen before our very eyes.  Much of the world is experiencing profound collective introspection. For some it’s a slow bubbling – for others; a fast boil.  Our beliefs, practices, institutions and our leaders – especially our leaders, are undergoing intense scrutiny and criticism. The effects are often disorienting and feel chaotic.  Ever since 1939, when psychologist Kurt […]
October 31, 2015

The 3 R’s of Leadership ~ Reflection, Relationships & Resiliency

I’ve often written about the slow death of the authoritarian leader – envisioning the demise of command and control thinking as the prevailing force in organizational life. It is slow going – isn’t it?  At least it feels that way to me – even as an “observer” in my role as a consultant. The power issue hangs over us.  Although […]
September 23, 2015

Changing How You Work: Using the E+R=O Formula

“Freedom is the ability to pause between the stimulus and the response.” Rollo May Beware of quick fix formulas! The E + R = O (EVENT + RESPONSE = OUTCOME) formula, which we picked up on from Jack Canfield’s – The Success Principles How to Get From Where You Are to Where You Want to Be, is an effective, practical and […]
September 1, 2015

Cynicism – The Price We All Pay

“Cynicism is an unproductive reaction to disappointment. It springs from the helplessness people feel when they are disappointed by others and allow themselves to become detached observers rather than active participants. It carries with it a sense of entitlement that says, “You have disappointed me therefore  my cynicism is justified.”        Jamie & Maren Showkeir  Have you become a cynic?  If so, […]
June 11, 2015

Workplace Relationships – You Have to Care

“The question in an imperfect competitive reality is: how do we move forward together?              Kevin Roberts, CEO, Saatchi & Saatchi  This post is written out of concern. I’m alarmed by the amount of people in the workplace who admit (some without a hint of regret) that they just “don’t care” about many of the people they […]