May 22, 2015

Renewing Our Belief in the Power of People

“I feel the capacity to care is the thing which gives life its deepest significance.” Pablo Casals   The more I see others from my heart and not my judgment, the more compassion I have for my fellow human beings.  Admittedly, this is a work in progress. There’s something poignant about pilots reporting their final passenger count as having a […]
May 13, 2015

Conscious Communication – It’s All About US

Underneath every communication is a feeling. This feeling drives your communication.  How conscious are you of the subtext of your communication and the impact it has on others? Every time we do a seminar or facilitate a meeting, people say they want better communication in the workplace.  What most people are hungry for is communication that is real, honest, clear, concise […]
April 28, 2015

Why Do We Have To “Promote” Kindness at Work?

 “I now realize I have been working with my eyes closed. I appreciate even more a professor with whom I work occasionally: he always makes the point that leaders, managers — everyone in fact — should never underestimate the importance of kindness at work.” Gill Corkindale, Harvard Business Review An article in the Harvard Business Review (HBR) by author Gill Corkindale,  “The […]
April 26, 2015

Conscious Leadership

    My Google search for leadership turned up 499,000,000 results. It’s a well-covered topic with every nook and cranny explored. What more is there to say? There is general agreement that leadership models are changing dramatically. To be sure we’re still in the grip of the old command and control leadership paradigm with most organizational cultures still reflecting the […]
February 3, 2015

Leadership and Emotional Contagion

“Employees are not emotional islands. Rather, they continuously spread their own moods and receive and are influenced by others’ moods. When they work in groups, they literally can catch each others’ emotions like viruses, a phenomenon known as emotional contagion.” Wharton @ Work, University of Pennsylvania In the past decade, there has been an important finding in neuroscience that should […]
February 1, 2015

The "Management Model" You Can’t Manage Without – Part 2

“Brain science’s transformation of management isn’t just about another new technique or model. It’s about shifting our paradigm to incorporate the hard data of science and fundamentally changing the way we think about business.”                                   Charles S. Jacobs, Management Rewired Neuroscience will revolutionize the way we do business. It will do that because it will eventually transform the way we view […]
January 31, 2015

We Need New Models for Workplace Relationships Part 2

“We sense we’ve reached the end of something.” Lynne McTaggart, author, The Bond In Part 1 of this article I explored some of the forces that  have shaped our vision of workplace relationships.    There’s an increasing amount of rhetoric in business conversations today about the importance of optimizing people to maximize their strengths and  nurture  passion and creativity.  Hey, I’m […]
January 24, 2015

We Need New Models for Workplace Relationships – Part 1

I used to facilitate a three-day seminar I had co-developed for the American Management Association on conflict management. From San Francisco to New York, I heard an endless array of workplace “war stories” over five years.  One woman’s experience remains with me today.  (Sara) was distressed and sought out my advice at the end of the first day of the […]
January 13, 2015

Are You Listening? The Essentials of Real Listening

“Some lucky people seem to have a magic touch when it comes to getting people to buy into their plans, goals and desires. But, in reality, reaching people isn’t magic. It’s an art…and a science.  And it’s easier than you think.”   Mark Goulston, author, Just Listen Yes, we all know that listening is important. It is considered, by broad […]