April 17, 2014

How Many Hours Do We Need to Work to Be “Productive?” Reprise

“Work is no longer a place; it’s a state of mind. It’s become less about when I turn off the office lights and more about when I turn off (at least mentally) the inbox.” Christa Carone, Chief Marketing Officer, Xerox Is the private life dead? When you hired me, did  you buy my evenings, weekends and holidays? Now that you can […]
March 13, 2014

BeFriending Anger – The Emotions Series Reprise

“Anger can be a wonderful wake up call to help you to understand what you need and what you value.” Thich Nhat Hahn For seven years I regularly facilitated seminars on conflict resolution.  Most of the group participants wanted answers to problems they saw as the source of their conflict. Usually this had to do with fixing the behavior of another person. Imagine […]
February 20, 2014

5 Reasons Why Business Can’t Afford to Ignore Psychology for Another 100 Years

“The problem with business is that it is afraid of dealing with the business of people.”   W. Edwards Deming Honestly, I  don’t get it. Why is so much of business still in the dark about the basics of human dynamics? Appyling awareness of human psychology to work is moving at a glacial pace while technology flies by it at […]
February 10, 2014

21st Century Workplaces – Democracies or Autocracies?

“Most of us don’t think about workplace rights. We think because we live in America we have the rights we need. There are no constitutional protections in the workplace.  Federal laws protect you from being fired because of race, gender or disability, but it doesn’t protect you for saying the boss is overworking you or the company’s actions are immoral. […]
February 6, 2014

What Have We Learned from 20 Years of Emotional Intelligence?

In 1995, Emotional Intelligence: Why it Can Matter More than IQ by Daniel Goleman was published. The introduction of Emotional Intelligence (EI) generated excitement and hope. Nearly twenty years later, it’s time to look at the progress and future of this work. As a student of psychology and social systems, EI (Emotional Intelligence) had immediate resonance with my experience and offered some […]
January 27, 2014

Are We Addicted to Work?

The scene – the window from my midtown Manhattan hotel facing an office building. The time – 6 am –  the usual time I wake up when working in New York City (unless I can help it!)     More than a decade ago, when I started staying at this hotel, the offices were mostly dark at 6 am.   But in recent years, more lights […]
January 23, 2014

How Good is Your Word?

“What I’ve seen today for the first time is unacceptable. I am outraged and deeply saddened to learn that not only was I misled by a member of my staff, but this completely inappropriate and unsanctioned conduct was made without my knowledge.” (New Jersey Governor Christie in his 1st public statement on the “bridgegate” scandal) “We do not market food […]
January 19, 2014

The Mirror in Us: Mirror Neurons & Workplace Relationships

“We use the same cells to build a sense of self, since these cells originate early in life when other people’s behavior is the reflection of our own behavior. In other people, we see ourselves with mirror neurons.” Marco Iacoboni, author, Mirroring People, The Science of Empathy and How We Connect with Others Emotions and actions are powerfully contagious. When […]
December 12, 2013

Communicating Intentionally ~ the Basics

The Intentional Workplace blog began with this post. What could be more basic than to understand the nature of communication? But more important, how we communicate and why. The message was simple but seems to grow more important every day  – everything comes down to how we communicate.  All the things that we want and need start with a thought process […]