February 14, 2017

We Need to Belong

“We must love one another – or die.”  W.H. Auden I continue to be surprised by the lack of understanding we have about what we humans need to thrive.  This, I’ve found, is particularly true when it comes to the world of work and business.  The driving force behind the business model is still money, which I assume is supposed […]
January 21, 2017

You are Hard-Wired for Altruism

Through the tragic events and natural disasters of the past decades we’ve seen  extraordinary outpourings of help and compassion for neighbors – and most important, strangers. Tragic events seem to galvanize our empathy and evoke great acts of kindness in response. In the past decade we have also been the beneficiaries of valuable findings from research to better understand the motives […]
November 21, 2016

Creating a Culture of Gratitude in the Workplace

We seem to get the “gratitude spirit” during the end of year holiday season. We hear the heart-felt stories about kindness and giving start to appear.  Tis’ the season, so to speak.   It’s a time when even the busiest and most cynical among us pause (even if only for a short time) and reflect.   But too often, the feelings of […]
October 7, 2016

Why is Conflict So Hard? How to Manage it More Productively

Despite the worn-out demands that the workplace is no place for “”personal feelings,” people bring all of their unresolved emotional baggage to work – and there is little we can do about that. Outmoded collective beliefs that endure like – work life and personal life should be separate – speak to a lack of knowledge about the new science  of emotions […]
September 30, 2016

Do “Sensitive” Men Get Overlooked in Business?

Let’s face it, there isn’t much written about “nice” guys and “sensitive” men in the workplace. One of the rare articles exploring ideas about your “atypical” workplace male was explored in the Harvard Business Review article, “Sensitive Men: It’s Your Glass Ceiling,” by Andrew O’Connell. The article raised some interesting questions and assumptions that present a starting point for the […]
August 18, 2016

Seeking Human Kindness

“Our lives are not our own. We are bound to others, past and present, and by each crime and every kindness, we birth our future.” ― David Mitchell, Cloud Atlas Is kindness “compassion in action?” While there are distinctions made between kindness, empathy, compassion and altruism, most people experience kindness as action. With kindness we take our cognitive experience of […]
June 11, 2016

The 5 Habits of an Empathetic Communicator

How we respond to others is largely a function of habit. Many small, repetitive, automatic responses that grow over a long period of time form habits. Mostly, these reactions are outside of our conscious awareness. They’re built on foundations formed by our beliefs, and in most cases, they stayed fixed, usually reinforcing old beliefs and naturally – old habits. Charles […]
February 4, 2016

Can I Trust You?

Trust is a fragile and complex thing. It’s a dynamic process  made up of our thoughts, beliefs, values, feelings and most important – our actions. It is often indefinable, highly personal and mostly an unconscious process that governs the why and how of what we do. Although trust, at all levels, appears to be at an all time low – […]
January 11, 2016

11 Ways to Be More Mindful in Your Work Relationships

Do you know about the marshmallow test? No, it’s not about seeing how many marshmallows you can toast and eat by the fire. It’s the classic Marshmallow Study conducted in 1968 at Stanford University by clinical psychologist Walter Mischel that became one of the longest running experiments in psychology. The initial study examined 600 children to see how they would […]