September 9, 2013

5 Reasons Why Business Can’t Afford to Ignore Psychology For Another 100 Years!

“The problem with business is that it is afraid of dealing with the business of people.”   W. Edwards Deming Honestly, we don’t get it.  Why is business still so ignorant about the basics of human dynamics? Awareness of human psychology as it applies to work has evolved at a glacial pace while technology flies by it at the speed […]
September 8, 2013

Developing Greater Emotional Competency

Since the term Emotional Intelligence (EI)  was popularized in the mid -1990’s by former New York Times science writer, Daniel Goleman, work on EI has found its way into mainstream business.  Goleman’s first book, Emotional Intelligence,  was based on the work of university researchers John Mayer and Peter Salovey, who were trying to scientifically measure the difference in people’s emotional abilities.  At the […]
July 18, 2013

Lie to Me ~ revisited

Some years ago, I wrote a post inspired by– Lie to Me, a popular 2009 TV series. The premise was based on the expertise of a scientist, whose exceptional talent to solve crimes through facial deception detection, caught the “liar” every week.   Easy Hollywood math – clever, gifted sleuth outwits crafty criminals and justice is served – in less than […]
June 27, 2013

Emotional Intelligence ~ 20 Years On ~ Part 2

Continuing the conversation started in Part 1 of this article – several key questions keep surfacing.  One is the often unspoken tension between EI (Emotional Intelligence) and what is typically thought of as “therapy.” For anyone who has been involved in a therapeutic process, it’s immediately clear that learning and applying EI principles is very different from being “in therapy.” […]
May 2, 2013

Mindful Feedback

Most people don’t respond positively to feedback (a.k.a criticism). The expanding knowledge we have about how the brain works is helping us to understand why. Even under the BEST of circumstances, many of us find ourselves recoiling in response to hearing what others think about us.  Our receptivity depends on context, relationships and circumstances – but the greatest factor is […]
July 26, 2012

Redefining Optimism in the Face of Reality

“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn.”                    Alvin Tofler, Futurist Is it bold and daring to be optimistic in these times?  Aurora, Syria, Climate change, High unemployment, EU meltdowns, Wall St. Corruption, LIBOR bank rate rigging – we could fill the page with reasons […]
March 29, 2012

Letting Go of the Illusion of Control

“That nothing is static or fixed, that all is fleeting and impermanent, is the first mark of existence. It is the ordinary state of affairs. Everything is in process. Everything—every tree, every blade of grass, all the animals, insects, human beings, buildings, the animate and the inanimate—is always changing, moment to moment.”   Pema Chodron Some years ago I had […]
November 18, 2010

Living Your Values at Work

“The most important thing in life is to decide what’s most important” Ken Blanchard                            People don’t seem to write or talk much about values anymore, do they?  Yes, the word value is often used – creating value, adding value, etc., but what does it really mean to the user?  While most organizations still use values words in their mission […]
September 16, 2010

Creating a WE vs. ME Workplace

“The power of an organization is the capacity generated by relationships. Positive or negative organizational energy is determined by the quality of relationships. Those who relate through coercion, or in disregard of others, create negative energy. Those who are open to others and who see others in their fullness create positive energy.”    Margaret Wheatley, Leadership from the New Science Do […]