October 7, 2016

Why is Conflict So Hard? How to Manage it More Productively

Despite the worn-out demands that the workplace is no place for “”personal feelings,” people bring all of their unresolved emotional baggage to work – and there is little we can do about that. Outmoded collective beliefs that endure like – work life and personal life should be separate – speak to a lack of knowledge about the new science  of emotions […]
September 30, 2016

Do “Sensitive” Men Get Overlooked in Business?

Let’s face it, there isn’t much written about “nice” guys and “sensitive” men in the workplace. One of the rare articles exploring ideas about your “atypical” workplace male was explored in the Harvard Business Review article, “Sensitive Men: It’s Your Glass Ceiling,” by Andrew O’Connell. The article raised some interesting questions and assumptions that present a starting point for the […]
June 17, 2016

People at Work ~ I Want To Know More About You

Ask me what is most important. And I will reply, It is people, It is people, It is people Maori Proverb You read a lot these days about the need for new workplace models. There is a growing consensus that decades of rigid, bottom line, often authoritarian management structures kill the culture necessary for real collaborative relationships.  The old models […]
January 11, 2016

11 Ways to Be More Mindful in Your Work Relationships

Do you know about the marshmallow test? No, it’s not about seeing how many marshmallows you can toast and eat by the fire. It’s the classic Marshmallow Study conducted in 1968 at Stanford University by clinical psychologist Walter Mischel that became one of the longest running experiments in psychology. The initial study examined 600 children to see how they would […]
December 3, 2015

What Does it Mean to Live in the Age of Empathy?

If we are living in a so-called Age of Empathy – what does that mean? What does it mean for an individual, a co-worker, an employer, a neighbor, a city or a world society to live with empathy in the face of such harsh daily realities?  What will we do differently in our personal and social lives? What kind of […]
December 2, 2015

Every Word Has Power (Watching Your Language Can Change the Way You Feel at Work)

“But words are things, and a small drop of ink, Falling like dew, upon a thought, produces That which makes thousands, perhaps millions, think.” ~George Gordon Byron Words are powerful. What we say reflects what we think.  Our spoken word originates in our thought.  Typically, most people don’t think consciously.  In fact, the common knowledge is that we use only […]
November 17, 2015

Because I Said So: The Slow Death of Autocratic Leadership

We’re watching it happen before our very eyes.  Much of the world is experiencing profound collective introspection. For some it’s a slow bubbling – for others; a fast boil.  Our beliefs, practices, institutions and our leaders – especially our leaders, are undergoing intense scrutiny and criticism. The effects are often disorienting and feel chaotic.  Ever since 1939, when psychologist Kurt […]
October 20, 2015

8 Ways to Decrease Organizational Fear

 “The fantasy about organizational life is that people will behave in logical, unemotional and well-organized ways. It’s as though the boxes on the organizational charts are designed to keep the messiness of reality, people and emotions away from work.”    Dan Oestrich and Kathleen Ryan, co-authors, Driving Fear from The Workplace.  How is it that with so-called flattened hierarchies, employee engagement […]
October 11, 2015

There is Nothing Soft about "Soft Skills"

Ever since I began to work in the business world, the term “soft skills” always felt off to me. The more I come to appreciate the complexity of human dynamics, the more off it feels. In my experience, there is nothing soft or easy about mastering people skills. In fact, when I look around, especially in the workplace, clear and effective […]