July 16, 2014

Why Today’s Workplace Needs Emotional Intelligence More Than Ever!

We learn a lot from our clients.  Their insights and experiences are our primary lifeline to what is happening at every level in today’s workplace. And too often, what we hear isn’t pretty. Overworked, overburdened, stressed, exhausted, cynical, pessimistic, untrusting, disengaged, resentful, frustrated, fearful and angry are common descriptions too many people give us.  Since we began integrating Emotional Intelligence […]
February 25, 2014

Becoming More Empathetic – (Bringing Down Some of the Barriers)

Most scientists agree that we are born to cooperate with others.  In other words, we are born to be more “WE”  than “ME.”  Sometimes we wonder. The mounting research continues to paint a much rosier and more positive picture at least for the potential of a kinder, gentler workplace, society and planet. According to Dr. Thomas Tomasello, author of “Why […]
April 11, 2013

10 Quotes To Work By

The Road Ahead   Quotes can have a wonderful way of reminding you of what is deep and important in your life. I like to think of quotes as guiding principles – reflections of values – actively lived or lying dormant waiting to be rekindled. We put quotes on walls and desks for a reason. Social media platforms like Twitter, Facebook, Tumblr […]
February 28, 2013

You Don’t Have to be Motivated or “Productive” Every Day

Somewhere along the line I absorbed the nearly universal belief that hard work is a defining value of a person’s worth.   Intellectually, I don’t buy into this meme – but emotionally I can feel its pull and weight for every hour “wasted” on “non-productive” work. Although the nature of work has changed dramatically since I was a child, the thinking […]
February 11, 2013

WHO DO YOU TRUST? And Why It Matters

“Trust is a delicate property of human relationships. It is influenced far more by actions than words. It takes a long time to build, but it can be destroyed very quickly. Even a single action – perhaps misunderstood – can have powerful effects.”   Douglas McGregor, author of the business classic, The Human Side of Enterprise The Wharton School of Business published […]
May 13, 2011

Conscious Communication – It’s All About US

Underneath every communication is a feeling. This feeling drives your communication.  How conscious are you of the subtext of your communication and the impact it has on others? Every time we do a seminar or facilitate a meeting, people say they want better communication in the workplace.  What most people are hungry for is communication that is real, honest, clear, concise […]
February 10, 2011

21st Century Workplaces – Democracies or Autocracies?

“Most of us don’t think about workplace rights. We think because we live in America we have the rights we need. There are no constitutional protections in the workplace.  Federal laws protect you from being fired because of race, gender or disability, but it doesn’t protect you for saying the boss is overworking you or the company’s actions are immoral. […]
January 27, 2011

Are We Addicted to Work?

The scene – the window from my midtown Manhattan hotel facing an office building. The time – 6 am –  the usual time I wake up when working in New York City (unless I can help it!)     More than a decade ago, when I started staying at this hotel, the offices were mostly dark at 6 am.   But in recent years, more lights […]
January 13, 2011

The Language We Use in the Workplace

 “I can remember many conversations at work where former bosses would start to pull out the war metaphors—“This is a life and death struggle,” “We are in a battle for our very existence,” and “This is all out war.” The only problem was that it wasn’t actually war—it was computer software, TV news and corporate training videos.                                  Bob Rosner, Today’s Workplace […]