October 31, 2015

The 3 R’s of Leadership ~ Reflection, Relationships & Resiliency

I’ve often written about the slow death of the authoritarian leader – envisioning the demise of command and control thinking as the prevailing force in organizational life. It is slow going – isn’t it?  At least it feels that way to me – even as an “observer” in my role as a consultant. The power issue hangs over us.  Although […]
October 20, 2015

8 Ways to Decrease Organizational Fear

 “The fantasy about organizational life is that people will behave in logical, unemotional and well-organized ways. It’s as though the boxes on the organizational charts are designed to keep the messiness of reality, people and emotions away from work.”    Dan Oestrich and Kathleen Ryan, co-authors, Driving Fear from The Workplace.  How is it that with so-called flattened hierarchies, employee engagement […]
October 11, 2015

There is Nothing Soft about "Soft Skills"

Ever since I began to work in the business world, the term “soft skills” always felt off to me. The more I come to appreciate the complexity of human dynamics, the more off it feels. In my experience, there is nothing soft or easy about mastering people skills. In fact, when I look around, especially in the workplace, clear and effective […]
September 23, 2015

Changing How You Work: Using the E+R=O Formula

“Freedom is the ability to pause between the stimulus and the response.” Rollo May Beware of quick fix formulas! The E + R = O (EVENT + RESPONSE = OUTCOME) formula, which we picked up on from Jack Canfield’s – The Success Principles How to Get From Where You Are to Where You Want to Be, is an effective, practical and […]
September 1, 2015

Cynicism – The Price We All Pay

“Cynicism is an unproductive reaction to disappointment. It springs from the helplessness people feel when they are disappointed by others and allow themselves to become detached observers rather than active participants. It carries with it a sense of entitlement that says, “You have disappointed me therefore  my cynicism is justified.”        Jamie & Maren Showkeir  Have you become a cynic?  If so, […]
August 25, 2015

The Voice In Your Head – What’s Your Workplace Narrative?

You have a mental dialogue going on in your head that never stops. It just keeps going and going. Have you ever wondered why it talks in there? How does it decide what to say and when to say it? How much of it turns out to be true?                          […]
June 11, 2015

Workplace Relationships – You Have to Care

“The question in an imperfect competitive reality is: how do we move forward together?              Kevin Roberts, CEO, Saatchi & Saatchi  This post is written out of concern. I’m alarmed by the amount of people in the workplace who admit (some without a hint of regret) that they just “don’t care” about many of the people they […]
June 1, 2015

Beyond Anger Management – You and Your Anger

“The beliefs we have about anger and the interpretation we give to the experience are as important to its understanding as anything intrinsic to the emotion itself.” Carol Tavris   Anger: The Misunderstood Emotion Anger has been called the “misunderstood emotion.”  Why is that? Seems like we know everything there is to know about anger, don’t we?  While there still is […]
May 22, 2015

Renewing Our Belief in the Power of People

“I feel the capacity to care is the thing which gives life its deepest significance.” Pablo Casals   The more I see others from my heart and not my judgment, the more compassion I have for my fellow human beings.  Admittedly, this is a work in progress. There’s something poignant about pilots reporting their final passenger count as having a […]