April 28, 2015

Why Do We Have To “Promote” Kindness at Work?

 “I now realize I have been working with my eyes closed. I appreciate even more a professor with whom I work occasionally: he always makes the point that leaders, managers — everyone in fact — should never underestimate the importance of kindness at work.” Gill Corkindale, Harvard Business Review An article in the Harvard Business Review (HBR) by author Gill Corkindale,  “The […]
April 26, 2015

Conscious Leadership

    My Google search for leadership turned up 499,000,000 results. It’s a well-covered topic with every nook and cranny explored. What more is there to say? There is general agreement that leadership models are changing dramatically. To be sure we’re still in the grip of the old command and control leadership paradigm with most organizational cultures still reflecting the […]
March 26, 2015

Mindful Work – AM to PM

This article was inspired by the work of Buddhist teacher Thich Nhat Hahn’s book, Work: How to Find Joy and Meaning Each Hour of the Day.  For those of you unfamiliar with the work of Thich Nhat Hanh, the Zen master, poet, peace and human rights activist was exiled from his homeland of Vietnam in 1966. In the early 60’s […]
February 3, 2015

Leadership and Emotional Contagion

“Employees are not emotional islands. Rather, they continuously spread their own moods and receive and are influenced by others’ moods. When they work in groups, they literally can catch each others’ emotions like viruses, a phenomenon known as emotional contagion.” Wharton @ Work, University of Pennsylvania In the past decade, there has been an important finding in neuroscience that should […]
February 1, 2015

The "Management Model" You Can’t Manage Without – Part 2

“Brain science’s transformation of management isn’t just about another new technique or model. It’s about shifting our paradigm to incorporate the hard data of science and fundamentally changing the way we think about business.”                                   Charles S. Jacobs, Management Rewired Neuroscience will revolutionize the way we do business. It will do that because it will eventually transform the way we view […]
January 31, 2015

We Need New Models for Workplace Relationships Part 2

“We sense we’ve reached the end of something.” Lynne McTaggart, author, The Bond In Part 1 of this article I explored some of the forces that  have shaped our vision of workplace relationships.    There’s an increasing amount of rhetoric in business conversations today about the importance of optimizing people to maximize their strengths and  nurture  passion and creativity.  Hey, I’m […]
January 26, 2015

The "Management Model" You Can’t Manage Without – Part 1

In his book, Your Brain at Work, author David Rock gave organizational leaders an essential model for understanding human dynamics at work.  Forget the “toolkit.”  This model is the foundation that holds everything affecting performance in place. Leaders and co-workers entering the brave new world of business in the 21st century who ignore this knowledge face a serious uphill climb.  […]
January 24, 2015

We Need New Models for Workplace Relationships – Part 1

I used to facilitate a three-day seminar I had co-developed for the American Management Association on conflict management. From San Francisco to New York, I heard an endless array of workplace “war stories” over five years.  One woman’s experience remains with me today.  (Sara) was distressed and sought out my advice at the end of the first day of the […]
January 13, 2015

Are You Listening? The Essentials of Real Listening

“Some lucky people seem to have a magic touch when it comes to getting people to buy into their plans, goals and desires. But, in reality, reaching people isn’t magic. It’s an art…and a science.  And it’s easier than you think.”   Mark Goulston, author, Just Listen Yes, we all know that listening is important. It is considered, by broad […]